Encourage your staff to look for all of the different ways, big and small, that ELLs' families (including parents, siblings, grandparents, and other relatives) support their children's well-being and education. For example, different relatives may be involved in taking the children to school and picking them up, providing child care, or making sure that they are getting fed and getting a good night's sleep. While we expect all families to manage these responsibilities, ELL families may be going to extraordinary lengths to meet their children's basic needs. In addition, older ELLs have a lot of responsibilities in their family, including working, taking care of siblings, and translating for their parents. What looks like laziness, irresponsibility, or absenteeism may in fact be the result of a lot of responsibility at home.